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FAQs

We at BeLuxe World regard our client’s trust as utmost important to us and hence we believe quality, transparency and authenticity to be extremely crucial factors. Each collection that we represent and every single product we select is after a lot of research and considering various factors.

With experience in manufacturing for over 2 decades, all our business partners are well reputed and specialize solely in designing and creating the ultimate nightwear and loungewear garments. They put strong emphasis on using only the softest and most luxurious fabrics available worldwide. Paying attention to details, you will experience features such as intricate finishes, beautiful trims, embroideries and lace. 

Therefore, each BeLuxe World product feels and looks amazing!

You can browse through the collection without creating an account. But, to be able to buy, you need to set up an account, which is a simple process.

You can expect delivery of the order within 3-7 business days. For locations which are in the interiors or in difficult coverage area, there may be a slight delay than the usual delivery time. In such case, we would appreciate your patience and understanding.

Note: Our team is taking all precautions and measures for prevention from Covid-19. Due to the current situation, there might be slight delays in deliveries from our logistic partner. Our team’s efforts are still to ensure your smooth and enjoyable shopping experience with us, keeping you updated at all times.

Please note that we will be unable to schedule shipping for orders with an incomplete address or contact number. In such case, please contact us immediately on: [email protected] .

Please refer to RETURN & REFUND section for details.

BeLuxe World offers one time return and exchange of the same order to our clients absolutely free of cost. However, for any subsequent return or exchange, the transport cost i.e. INR 300 will be borne by the customer, payable either in advance through online payment mode or COD.

If you have received the Product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the order and return the package to the delivery person. Also, notify us immediately by email at: [email protected], so that we can resolve the matter and redeliver to you as soon as possible.

You can get in touch with our customer support team by sending us an email at [email protected] or chat with us on +91- 80762 60176.

Our customer care team is always at your service (operating hours- 10 am to 6 pm IST, Monday- Friday)

No. However, for any further and specific inquiries, please kindly contact us at: [email protected]

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